An airline passenger uses Iberia’s customer-service chatbot, Ibot, that will be powered by Mindsay, a tech vendor that has raised a Series A round of funding. Iberia
Skift Require: The funds of French startup Mindsay may be small news. But interviews with its own customers Iberia and CWT imply that an additional wave of chatbot technology has stopped frustrating travellers together with as much misunderstandings as the sooner technology did. This 's a major deal for the business.